Join Our Team

Employment Opportunities

ACS Inc. is committed to operational excellence. In order to achieve this, we are constantly searching for hardworking professionals with innovative ideas to move our business forward.

Our goal is to furnish our employees with the best training and technology, so they can provide our customers with the perfect supply-chain solution.

Interested in joining our team? Send us your resume.

Current Positions


Customer Service Representative (CSR)

Department: Freight Audit and Payment
Reports To: FAP Supervisor, Freight Audit and Payment

Position based in Brampton, Ontario.
This position will support Freight Audit and Payment service offering for assigned accounts, and facilitate problem resolution by communicating directly with customers and vendors.

Responsibilities include:

  • Support Data Entry as required
  • Review and monitor all relevant reports, and action accordingly (including but not limited to: Carrier Aging Reports, ACS Web reports)
  • Facilitate problem resolution with Customer/carriers in a timely manner, and effectively communicate relevant information to Account Manager(s) and/or Team Leader FAP
  • Establishes and maintains solid Customer and carrier relationships by handling inquiries professionally, and in a timely manner
  • Ability to interpret and apply the applicable carrier contracts for assigned accounts
  • Organize all manual carrier invoices within mail slots for prioritization
  • Prepare and issue weekly Customer invoices, ensuring accuracy
  • Work with Customer on any issues and ensure Account Manager(s) is advised
  • Prepare and maintain Standard Operating Procedures for assigned Customers and carriers
  • Support the Team Leader FAP with miscellaneous projects
  • Ensure standards of productivity in line with corporate Key Performance Indicators
  • Suggest process improvements to promote efficiencies and workflow
  • Filing as required

Requirements:

  • Possess necessary speed and accuracy in data entry to support corporate standards
  • Proficient knowledge of MS Office Suite
  • Transportation experience is required
  • High school Diploma or equivalent
  • Must possess excellent command of the English language and strong telephone etiquette
  • Customer service experience is an asset
  • Ability to multi-task and work independently in a fast paced environment
  • A team player, committed to work effectively with people at all levels in the organization
  • Proper work ethic
  • Have fun!

Working Conditions:

  • First day of employment: ASAP
  • Salary: $34,000
  • Location: Brampton, Ontario

Outside Sales / Account Manager

Department: Sales - Dallas
Reports To: Dallas Station Manager

Position based in Dallas, Texas.
This position will be responsible for lead generation, onsite and telemarketing sales calls. It will qualify and create new customers along with maintaining their existing customer base. It will assist in the collection of there account receivables where needed. It will also be responsible for maintaining accurate information on all accounts created.

Key Functions & Responsibilities:

  • Generate qualified sales leads
  • On site sales calls presenting ACS
  • Closing of customers to secure revenue generation
  • Building presentation formats and proposals
  • Maintaining customer satisfaction for repeat opportunities
  • Work closely with operations team to ensure proper customer requirements
  • Assist in delinquent accounts

Position Requirements:

  • High school diploma or equivalent
  • Proper work ethic
  • Setting of weekly, monthly and annual revenue goals
  • 1-2 years experience in freight forwarding sales
  • Dependable vehicle for transportation
  • Knowledge of Microsoft Word, Excel and PowerPoint
  • Excellent communication skills
  • Can work independently or in a team environment
  • Willing to help other departments when requested
  • Have Fun!

Working Conditions:

  • First day of employment: ASAP
  • Salary: Open based on experience plus commission program
  • Location: Dallas Texas Area